Patent by the leading developer of value-added mobile solutions provides much desired flexibility in using automated telephony systems
New Providence; New Jersey; Tuesday, September 25, 2007: Kirusa, the leading developer of Voice SMS and other value added mobile services, has been granted a patent (Patent number 7,254,227) by the US Patent and Trademarks Office for "Signal-Based Session Management for Telephonic Applications." The patent is for a technology that allows an automated participant in a telephone conversation, such as an Interactive Voice Response (IVR) system or a voice browser, to react to the placing of the “conversation” on hold. When a conversation between an IVR and a person is placed on hold, a signal is provided to the IVR to take appropriate action, such as suspending its participation in the conversation, extending the time for which it awaits a response from the person, continuing the conversation in a “visual” mode using the keypad and display on the person’s handset or some other appropriate action. Several value added services, including Kirusa Voice SMS, can benefit from this technology.
On receiving the patent David Berkley, Chief Scientist, Kirusa said, “The granting of this patent validates our technology leadership, reflects our history of innovation and protects our intellectual property.” He further said, “This is a solution to a problem arising due to the increasing number of automated systems used in telephony. The solution improves interactions between humans and machines by allowing a machine application to be put on hold (e.g. if another important call comes to the user) without losing the time invested in the 'conversation' up to that point. For example, when a mobile user who is in the middle of sending a Voice SMS message gets another call through call waiting, the Voice SMS session can automatically be placed on hold, to be resumed when the user comes back to the Voice SMS session. So, instead of losing the Voice SMS session, the user can continue from where he or she left off.”
Kirusa is one of the leading global developers of Mobile Social Media and Value Added Services enabling mobile subscribers to reach out to their family and friends. Kirusa’s solutions include the hugely successful Kirusa Voice SMS service, the world’s most advanced Voice SMS solution, used by over 30 carriers around the world. Kirusa has pioneered a suite of social media applications that facilitate mobile subscribers to interact through voice, including the Call-n-Tweet application which helps users update their Twitter status using voice. Kirusa provides an open platform with APIs to enable third parties to offer mobile applications services to mobile subscribers. Used by mobile subscribers millions of times daily, Kirusa solutions are built on its patented and patent pending technology and its highly reliable and scalable open multimodal platform. Kirusa has been recognized as one of top 100 technology companies by Silicon India, and one of top 25 emerging technology companies by Smart Techie magazine. Headquartered in New Jersey and led by an experienced team of wireless telecom executives and technologists, Kirusa has offices in three continents. ‘Kirusa Voice SMS,’ is a trademark of Kirusa, Inc.
For more information visit: www.kirusa.com.
Kirusa
Navneet Anand
GreyMatters Communications
navneet@thegreymatters.in